I don’t know about you, but I love a TED talk. The chance to hear a new perspective and gain insight into areas I know about, and more often than not areas I don’t know about, excites me.
I was fascinated to know what TED stood for – technology, entertainment and design – and I’d listened to many talks and only recently learned this.
The talk I’ve enjoyed listening to the most in 2016 is Celeste Headlee’s: 10 ways to have a better conversation. It’s an obvious one for me that communication is important in my line of work and I’m always interested in having more impact and strengthening relationships around me.
Celeste explains that in a recent study of 10,000 people, it showed we are more than ever divided by polarised opinions, and less likely to listen to one another. She says somewhere we lost the way to balance speaking and listening, and this is partly down to technology – though it’s not entirely to blame.
The quote I loved the most from Celeste was “I listen to be amazed”, which means we have to truly listen to seek out what amazing gems the other person has hidden.
Watch it for yourself and try out her 10 tips – they’re definitely something to try and live by.
TED description: When your job hinges on how well you talk to people, you learn a lot about how to have conversations — and that most of us don’t converse very well. Celeste Headlee has worked as a radio host for decades, and she knows the ingredients of a great conversation: Honesty, brevity, clarity and a healthy amount of listening. In this insightful talk, she shares 10 useful rules for having better conversations. “Go out, talk to people, listen to people,” she says. “And, most importantly, be prepared to be amazed.”